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Refund Policy

Because every Signature Era piece is printed and shipped on demand specifically for you, our policy works a little differently than a standard retailer's.

✓ Covered

  • Item arrived damaged or defective
  • Wrong design or item shipped
  • Order lost in transit or significantly delayed

✗ Not Covered

  • Change of mind
  • Ordered the wrong phone model or size
  • Item no longer wanted after delivery
1

Email us within 30 days of delivery with your order number and a photo of the issue.

2

We review it — usually within a couple of business days.

3

We send a free replacement or issue a full refund, your choice. Refunds typically post within 5–10 business days.

Something wrong with your order?
Email contact@signaturera.com and we'll make it right.
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Premium designs built around identity, ambition, and self-expression.

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