Refund Policy
Because every Signature Era piece is printed and shipped on demand specifically for you, our policy works a little differently than a standard retailer's.
✓ Covered
- Item arrived damaged or defective
- Wrong design or item shipped
- Order lost in transit or significantly delayed
✗ Not Covered
- Change of mind
- Ordered the wrong phone model or size
- Item no longer wanted after delivery
1
Email us within 30 days of delivery with your order number and a photo of the issue.
2
We review it — usually within a couple of business days.
3
We send a free replacement or issue a full refund, your choice. Refunds typically post within 5–10 business days.
Something wrong with your order?
Email contact@signaturera.com and we'll make it right.
Email contact@signaturera.com and we'll make it right.
Leave Your Signature.
Premium designs built around identity, ambition, and self-expression.
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